About Your Appointment

Providing the Highest
Degree of Patient Care

FAQs

What To Expect At Your Appointment

Thank you for choosing Bucks-Mont Eye Associates! In order to provide you with the most efficient and effective office visit, please read the below information:

  • Please be respectful to the staff. Healthcare has gone through a lot of changes. The Bucks-Mont Eye Associates Team is committed to providing you with premium healthcare, please be respectful if a problem arises.
  • If later than 15 minutes to your appointment, we will determine if your appointment needs to be rescheduled after we have a discussion with the provider and we assess staffing and clinic flow at that time.
  • Upon entering the office, please see someone from our Patient Care Team and they will inform you on next steps.
  • Co-pays and referrals are due before seeing the provider. This is determined by your insurance carrier. Your referral may be faxed to 215.257.2020.
  • For your convenience, we verify and bill your insurance company. Please make sure that you understand the plan that you are enrolled in prior to your appointment. At check in, confirm with the Patient Care Associate if you are choosing to use Medical or Routine Coverage. Routine Exams will NOT address medical issues. If there is a medical diagnosis you have the choice to convert the appointment to your medical insurance and pay out of pocket for the refraction and contact lens fees, or return for a second appointment to discuss the medical issues.
  • We have wheelchair accessible rooms available to ensure comfort and ease of access for our patients.

Understanding Wait Times

There are various reasons why the wait times at our clinic can be more than with other medical appointments. 

Estimated length for each type of an appointment:

  • Medical and Routine Eye Exams: 1 hour 15 minutes
  • Glaucoma and Retina Evaluations: 2 hours
  • Cataract or Surgical Evaluations: 3 hours
  • Pressure checks for Glaucoma: 1 hour
  • Visual Fields: 30 minutes

If you have any questions, please contact our office at 215.257.8053. We are looking forward to seeing you at your next appointment!